Privacy Policy

Privacy Policy

At Lucks Caterers, we understand the importance of privacy and are committed to protecting the personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect:

1. Personal Information: When you interact with our website or engage with our services, we may collect personal information such as your name, email address, phone number, and postal address. This information is collected only when voluntarily provided by you, such as when you fill out a contact form or make a reservation.
2. Usage Information: We may collect non-personal information about your interactions with our website, including the pages you visit, the links you click, and your IP address. This information is collected automatically through cookies and similar tracking technologies and is used to improve our website’s functionality and user experience.

How We Use Your Information:

1. To Provide Services: We use the information you provide to fulfill your requests for catering services, process reservations, and respond to inquiries.
2. To Improve Our Services: We may use aggregated usage data to analyze trends, monitor the effectiveness of our marketing efforts, and enhance our services.
3. To Communicate With You: We may use your contact information to send you updates about our services, promotions, and upcoming events. You have the option to opt out of receiving marketing communications at any time.
4. To Protect Our Rights: We may use your information to investigate and prevent fraudulent or illegal activities, enforce our terms of service, and protect the security of our website and users.

Information Sharing and Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These service providers are contractually obligated to use your information only for the purposes of providing the services we request.
2. Legal Compliance: We may disclose your information as required by law, court order, or government regulation, or to protect the rights, property, or safety of Lucks Caterers, our customers, or others.

Your Choices and Rights:

You have the right to access, update, or delete your personal information at any time. You may also choose to opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

Security:

We employ reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically for updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.